Corinthian Cast Stone Inc. Terms and Conditions
Price, specifications and terms of offers are subject to change without notice. Corinthian Cast Stone Inc. . is not responsible for typographical and/or photographical errors. Customer pays return shipping charges for all RMA services.
All prices do not include charges for shipping and handling, taxes, or other similar charges or fees, for which the Customer shall be responsible and which shall be separately charged on any invoice. The Customer shall be responsible for all sales, use, and other taxes associated with an order; currently, Corinthian Cast Stone Inc. is required to charge and withhold sales tax for delivery within the states of New York, New Jersey and Connecticut. .
Returns are allowed only for stock colors and containers must be unopened and in new condition, including the original box, packaging, manuals and accessories. No refunds or exchanges are allowed after 30 days from the date of receipt. A restocking fee will be applied equal to 15% of the purchase price will be charged on any opened item, unless the item is defective. The 15% restocking fee will be assessed at the time of refund or exchange. All returns must be issued a Return Authorization (RMA) number. RMA numbers are valid for 30 days from the date of issuance. We are unable to accept returns without an RMA number. All returns must be shipped prepaid. Shipping and handling charges are non-refundable.
Orders for stock colors are shipped within 2-3 business days. Custom colors will ship 1-2 weeks after approval of custom color swatch. Orders will ship based upon your selection of shipping speed. Please call us if you need your order expedited. Most orders are shipped to arrive in 3-5 days. Orders are shipped from New York or New Jersey.
Orders placed on the weekend or on a holiday will not begin payment processing until the next business day. Business days are Monday through Friday, excluding Federal Reserve holidays. Although every effort is made to ship your order on time, shipping dates may change due to changes in supply. If the lead time changes, we will contact you via email and provide a revised shipping estimate. Color matching, Custom Colors and Shipping and handling charges are non-refundable.
Your shipping costs will be calculated by weight and displayed before you complete your order. Your shipping costs can also be found on your order status page or your order confirmation email.
Our payment processing company will automatically check orders for obvious signs of fraud . Checks are made on AVS, CVV but may include transaction amount, known bad IP addresses or ranges as well as rapid multiple orders amongst others.
We do not to rely 100% on our payment processor to pick up on fraudulent orders and that is why we manually review each and every order.
In accordance with state and local law, your purchases will be taxed only
if you are shipping to an address within New York State, New Jersey or
Connecticut.